'Now this project is nearly finished, I am writing to express our appreciation for what you have achieved.
You took what to us was a rather daunting decrepit garden, and cleverly designed something that is visually appealing. It harmoniously allows a contemporary approach to sit very comfortably around our Victorian home and works well in practical terms. The latter was a particular achievement, given the need to reconcile the various competing requirements of our family within a relatively small and awkwardly shaped area. I was impressed with the alacrity with which you absorbed what we were wanting to achieve and came up with just the right basic design from a very early stage.
Your planting team have been very good, and your recommendations on sourcing very useful.
We would be pleased to recommend your services to others, and to welcome others to see the garden you have created - which I have no doubt will improve progressively as it matures, and which will be a major asset in years to come.
Yours sincerely,
Roger'